Questions about the Pigeon Pedigree Pro app or website? Here's how to reach us and fix the most common problems.
Email us at rxalphatech@gmail.com. Please include the email address of your account and, if something went wrong, what you were doing and on which device (iPhone, iPad, Android or website).
You can also message us on WhatsApp.
Already have an account? Sign in and open a ticket from the Support Center on the website, or from Settings → Help & Support in the app. You can follow our replies there.
Use Forgot password and we'll email you a reset link. If you signed up with Google or Apple, keep using that button to sign in — those accounts don't have a password.
Accounts from the old app have been moved over with their pigeons. To start using yours, activate your account: we email a 6-digit code to your address and you choose a new password.
Our step-by-step how-to guides cover scanning pedigrees, building pedigree trees, exporting PDFs and importing pigeons.
In the app, open Settings → Delete Account. This permanently deletes your account and loft data. You can also email us — see Account & Data Deletion for what is removed and what we have to keep.
In the app, open the listing and choose Report listing from its menu — our team reviews every report. From the same menu, Hide this seller stops their listings appearing for you. On the website, email us with the listing link.